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Yuusuke Wada/jFuneral's avatar

Wow! Another wonderful insight.

In Japan, we have the same problem of “the customer is always right” issue.

Are they always right?

Will it cost an arm and leg for the company?

Hospitality is an issue in Japan where we call it “OMOTENASHI”, which was presented at 2020 (2022) Olympics.

Thank you for your insight and the article.

Teresa's avatar

Really enjoyed this post and totally agree that unless you are indeed a local, you cannot "live like a local" as a westerner....something I learned earlier this year!

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