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Erin, Nomad Life's avatar

šŸ›¬ Follow-up: I reported the incident to FlyDubai at the email address provided, but the representative stated I’m not entitled to compensation because the flight did not arrive late. I also reported the incident to Dubai Airport, which said they are not responsible and I need to contact the airline. I now have a claim with Emirates Airlines, the parent company of FlyDubai. I'm waiting to hear back.

Teodora Gaydarova's avatar

That's awfully stressful and highly irresponsible, too, to let a mentally unstable person fly without proper medication or a security guard. You are all lucky nothing serious happened. I hope you get your money back.

That being said, I do feel sorry for that poor guy and his mother. The whole situation sounds tragicomic. Especially that part with him running on the runway. WTF šŸ¤¦šŸ»ā€ā™€ He could have been hurt or killed.

Erin, Nomad Life's avatar

Sooooo dangerous. Really irresponsible of the airline.

Linda Jackson šŸŒ's avatar

Thats so disturbing Erin. I'm sure you were very unsettled by all that, bizarre that that friend was deemed capable to travel without an escort that could control him. His poor mom. And poor you and the rest of the passengers. Glad no serious damage was done. I hope that maybe someone at the airlines gets back to you.

Erin, Nomad Life's avatar

It was disconcerting, for sure. I'm amazing no one -- especially our friend -- got hurt. (He easily could've been squashed like a bug on the tarmac! 😱)

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Feb 27
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Erin, Nomad Life's avatar

Thanks, Mike. Yes, I hope they reimburse me (or at least send me a letter so I can make an insurance claim).

More importantly, it was a truly dangerous situation. He was so clearly out of control.

Twice I actually took our my phone to record a video, but then didn't. I didn't want to be "that person.." But now I kinda wish I had. 🫤